The company provides all necessary safety measures for its workers, especially in locations that require them, such as providing high-quality safety equipment, including protective clothing and footwear, contracted from specialized companies. First aid kits are also available at work sites for minor incidents.
The company ensures a suitable work environment for employees so they can feel comfortable and perform their tasks effectively. This includes providing housing, with the company owning buildings that offer a high level of luxury for both administrative offices and branches. All necessary work supplies are provided, including desks, office furniture, phones, computers, printers, and internet services, among others.
Trained security personnel are available around the clock to secure work sites, including administrative buildings, sales branches, employee housing, and warehouses, ensuring the highest level of safety.
The company promotes culture and awareness through its internal electronic portal, designed for this purpose, as well as through circulars that inform employees about certain risks.
Through the Al-Othaim Academy for Training and Development, the company trains its employees before and during work by offering courses in various fields, including customer service, sales accounting, packaging, presentations, interview skills, decision-making for leaders, executive leadership skills, team management, and time management.
The company grants trainees accredited training certificates from major internal and external educational institutions. Based on the training courses, employees' job levels are elevated to encourage their participation. Additionally, employees may be sent abroad for training according to business needs and participate in international festivals organized by related companies and factories to benefit from these experiences for company development and personal growth.
The company fulfills its social role towards its employees by providing a range of services aimed at enhancing productivity and effectiveness, which include
The company offers furnished shared housing for its employees and provides comfortable buses to transport them between their accommodations and work sites. If an employee is married or lacks transportation, they are given a transportation allowance.
The company covers all employees under the social insurance system and work injury insurance as per the regulations.
The company provides medical insurance for all employees and their families, regardless of job titles, in accordance with the Health Insurance Council. This is facilitated through an accredited insurance company, which has a representative at the company to oversee all employee insurance matters. Additionally, the company provides doctors in some large residential complexes.
The company provides travel tickets for employees according to regulations and contracts. The number of tickets an employee is entitled to depends on their job level and marital status, with a maximum of one spouse and two children residing in the kingdom. The company has agreements with airlines to facilitate necessary reservations for employees at any time, whether for annual vacations or business trips, ensuring quick and easy processing.
The company offers all employees access to an internal intranet designed to keep them informed about all relevant information during their employment. This includes daily attendance tracking, job information, employee details, raises, bonuses, salary details, deductions, performance evaluations, training courses, leave days, expense orders, and self-service procedures. The portal also provides other useful information, such as the company's vision, mission, news relevant to employees, festival offers, and displays of exemplary employee photos to encourage others to strive for excellence.
The company may delegate its employees internally or externally for work or training purposes, both within and outside the Kingdom of Saudi Arabia, and travel allowances are granted based on the approved salary scale.
To assist employees, the company offers discounts of up to 10% on purchases from its branches using their loyalty card. Points are awarded for every purchase, which can be redeemed for gifts from the company’s branches. Employees can also use this card for deferred payments, with purchases deducted from their salaries at the end of the month.
The company determines the incentive amounts for employees and the distribution method annually, as decided by the Board of Directors and senior management. All employees who meet the performance evaluation and tenure criteria are eligible for nomination.
To facilitate employees and save their time for work, Al-Othaim Markets has designated a responsible person (a coordinator) to handle the renewal of passports for all employees from all embassies.