Frequently Asked Questions

How can I get the Iktissab app?

You can download the app from the Google Play Store or the Apple Store using the link https://onelink.to/3vte5j

I am facing an issue with the Iktissab app, how can I resolve it?

You can send a screenshot of the issue along with your name and phone number via direct messages on social media platforms or call the unified number 920000207

What are the benefits of the Iktissab app?

You can benefit from special offers for Iktissab customers and get 2% cashback on purchases outside of offers as credit in Iktissab

How can I view the latest offers?

You can check the current offers via the link https://linktr.ee/alothaimoffers.

I want to know the locations of your branches?

You can view our branches across the Kingdom through the Iktissab app

What are the working hours of the branches?

Our branches are open from 7 AM to 2 AM

Do you offer delivery service?

Currently, there is no delivery service via Al-Othaim Markets, but you can place orders through the well-known delivery apps

How can I apply for a job at Al-Othaim Markets?

You can send your CV to the email address jobs@othaimmarkets.com

How can I contact the management of Al-Othaim Markets branches in Egypt?

You can contact them at the number 19279

How can I redeem my purchases for Al Rajhi points?

You need to inform the cashier. Every 250 points equal 1 Riyal

How can I redeem my purchases for Qitaf points?

You need to inform the cashier. Every 5 points equal 1 Riyal

Is installment service available?

Yes, the installment service is available through Tamara at all our branches, except for the wholesale branches

Frequently Asked Questions | AI Othaim Markets